Terms and conditions

  • All prices are quoted per person per night with half-board.
  • For one child staying in a single room or two children in a double room, the full amount of the half-board price has to be paid.
  • Single occupancy of the double room: 40% surcharge on the respective room category.
  • Check-in: Guests are invited to check in from 2.00 p.m. on day of arrival. Early arrival may be facilitated on request.
  • Check-out: Check out time is 10.00 a.m. Late departures may be facilitated when requested in advance.
  • All reservations made must be accompanied by a booking deposit which also counts as a cancellation fee. You can book online on our homepage with your credit card (‘Click to pay’) or make a money transfer to our bank. The bank details will be sent to you together with the booking confirmation.
  • In case of delayed arrival or early departure without urgent cause, the full amount of the booked period will be charged.
  • In case of cancellation up to 6 weeks prior to departure, the booking deposit will be credited for your next reservation.
  • In case of cancellation within 42 days prior to departure, the booking deposit counts as cancellation fee. Unfavourable weather conditions or matters of personal interest (e.g. concerning the job) are not taken as valid causes for a cancellation, delayed arrival or early departure.
  • If you should arrive after 6.00 p.m. we would kindly ask you to give us a short telephone message.
  • In case of a significant price increase (e.g. increase of the VAT), we reserve the right to make appropriate changes in the price list.
  • Driving permit: A law regulates the traffic reduction for motor vehicles in the nature conservation area of Alpe di Siusi. Overnight visitors are however allowed to drive to the booked accommodation and are handed on a driving permit at the info point in San Valentino, app. 2.5 km after the turn-off to Alpe di Siusi when coming from Siusi or Castelrotto. This permit allows you to drive freely on the dates of arrival and departure. During your stay, however, you will have to respect the strict driving regulations. If the info point is closed at the time of your booked arrival, you are allowed to drive through; in this case the booked hotel gives you the necessary permit.
  • Since our guest-house is not accessible by car in the winter season, our guests have to park on a well-signed parking lot near the Almgasthof Tirler in Val Saltria. The driving permit has to be placed in an easily visible position inside the car since the parking lot gets regularly inspected.
  • Due to the safety regulations for toboggan runs (where we also have to carry persons and goods with our snow vehicles), our guests can only be picked up by snow vehicle at the parking lot next to Almgasthof Tirler before 12.00 a.m. and after 3.00 p.m.
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